A redesign for a real estate website in Portugal, created to improve clarity, structure, and appeal for the target audience.




Role & Skills:
I was responsible for the full design of the project.
I handled the entire redesign process, including research, ideation, visuals, and prototyping.
That included:
End-to-End Product Design
Ux research & Audit
Visual design & Prototyping
Junior Designer mentorship
THE TECH I USED:
TEAM:
1
Senio Product Designer
1
Junior UI Designer
1
Stakeholder
TIMELINE:
2024
4 Months
ABOUT THE PROJECT
Key Challanges



Search Property
The best options
😟
PROBLEMS
Time Consuming search process:
Searching through multiple websites and listings for relevant is inefficient and tiring.
Inadequate User Experience:
Many real estate websites are difficult to navigate, making it frustrating for users to find relevant properties quickly.
Time Consuming search process:
Many real estate websites are difficult to navigate, making it frustrating for users to find relevant properties quickly.
😍
SOLUTIONS
Advanced and personalized Search and filtering features:
By addding a more advanced search and filtering tools based on preferences like location, price range, amenities and property type, makes the search process faster and more efficient
Transparent Listings:
Detailed information on properties, including price history, neighborhood insights,potential investments returns, ensures users make informed decisions.
User Friendly design:
With an intuitive UI/UX Design, i can make browsing , searching and booking properties simple and more intuitive, ensuring a hassle-free experience for both buyers and renters.
THE PROCESS
How i approached the redesign
Audit & Research
Ideation & Wireframing
Visual Design & System
Prototyping & Usability Testing
User research
Understanding who was actually using this
Before drawing a single frame, I needed to understand the people using the site.
I ran a combination of stakeholder interviews, user surveys, and behavioural analysis using session recordings from Hotjar to build a picture of real usage, not assumed usage.
METHOD 1
Stakeholder interviews
3 sessions with the founder and sales team to understand business goals, key user types, and friction points they observed daily.
METHOD 3
24 responses from past visitors and current leads focused on what brought them to the site and what stopped them making contact.
METHOD 3
Session recordings
Reviewed 40+ Hotjar sessions to identify rage clicks, dead zones, and drop-off points in the property browsing flow.
METHOD 4
Competitor analysis
Reviewed 6 competitor real estate sites in the Portuguese market, documenting patterns that worked and conventions users had already learned.
Key research findings
Expected a search bar on the homepage
62%
Couldn't easily find what they came for
70%
Left without making contact
80%
Browsed on mobile first
75%
Wanted to see price before contacting
92%
Valued photos over written descriptions
83%
User personas
JP
Joao, 38
First-time buyer, Porto
Goals
· Browse listings independently
· Filter by budget and size
· Shortlist before contacting
Frustrations
· Hidden prices
· Outdated listings
· Complex contact forms
· No mobile-friendly layout
MA
Maria, 52
Real Estate Investor, Braga
Goals
· Find a smaller family home
· Understand the process
· Speak to a real person quickly
Frustrations
· Visual clutter
· Jargon-heavy copy
· No clear next step
· Lack of trust signals
TC
Thomas, 44
Expat buyer, USA
Goals
· Research thoroughly online
· Evaluate location & neighbourhood
· Book a virtual viewing
Frustrations
· Low-res images
· No map integration
· Hard to assess area remotely
· Language barriers
WHY THE ORIGINAL DESIGN NEEDED A RETHINK

Crowded Dropdown Section:
Low contrast Buttons
Inefficient Use of Space:
Uneven Image Scaling:
4 different fonts are beeing used:
Overwhelming Dropdown Options
Requiring users to interact with six dropdowns in the "Procurar um imóvel?" section may feel tedious and overwhelming.
Failing contrast ratios
Primary CTAs measured at 2.1:1 contrast far below the WCAG AA requirement of 4.5:1 for normal text.
Four typefaces in use
Uncontrolled type choices destroyed brand consistency and added 380KB of unnecessary font loading on every page load.
No location awareness
No active states, no breadcrumbs, no section headings matching nav labels. Users had no way to know where they were.
Inconsistent thumbnails
Property cards used four different image dimensions. Uneven cropping prevented meaningful comparison and looked unfinished.
Invisible primary action
The contact button measured 1.8:1 contrast against its background. Users literally could not see the most important action.
STYLEGUIDE FOUNDATIONS
Colors
Typography
Iconography
Spacing
Grid System
Main Color
#FF3C9A
Primary Green (#45A770) is a lively, medium green with a slightly cool undertone.
The color evokes a sense of balance, freshness, and reliability. It sits between a deep forest green and a bright mint, making it both vibrant and professional conveying a sense of eco-friendliness and sustainability, appealing to buyers interested in green living and Creating a welcoming and trustworthy feel, which can encourage user engagement.
Color Tokens
:root {
/*colors */
--color-bg-light: #F5F5F5
--color-primary: #45A770 100%
--color-primary-50: #FAE7F0 50%
--color-primary-20: #9F47E0 20%
--color-text-title: #292D32
--color-text-text: #292D32
--color-text-info: #D38E13
--color-info-danger: #FF5A4F
--color-info-Warning: #FFD596
--color-info-Success: #32C997
}
UI Colors
Background Light
#F5F5F5
Primary Color
#45A770
Primary 50%
#45A770
Primary 20%
#45A770
Font Colors
Title Color
#0F1112
Text Color
#151A21
Categorical Colors
Disabled
#FF5A4F
Danger
#EB5757
warning
#F2C94C
Success
#43B27F
REDESIGN
EXPLAINED
Smart progressive search
One input, intelligent suggestions, filters that appear only as needed. The core search task "find a 3-bed under €400k in Braga" now takes 4 interactions instead of 10.
Standardised listing cards
Fixed 16:9 image ratios, consistent spec layout, price always in the same position. Users can scan 12 listings and extract meaningful comparisons in under 10 seconds.
Improved Search Experience
The property search bar was streamlined with clear filters and larger inputs, helping users refine results more efficiently.
Persistent enquiry CTA
The contact action follows the user through the listing page. It doesn't interrupt, but it's always present removing the need to hunt for the form after a long scroll.
Modern Card Layouts
Property listings now feature larger photos, clear pricing, and key highlights at a glance, improving scannability.
GDPR-compliant contact flows
Clear consent language, plain-English privacy summary, explicit data handling. Compliance was designed in from the beginning and not retrofitted at the end.

VALIDATION & USABILITY TESTING
Design is only as good as its usability and what users can actually do with it.
The feedback was overwhelmingly positive. Users noted that the new layout felt "natural" and that finding specific property details was significantly faster than on the previous site. The visual appeal was also highlighted as a key factor in building trust with the brand.
Participants consistently described the redesign as feeling "natural" and found specific property details significantly faster than on the original site. Trust in the brand also improved meaningfully.
20/20
Users Approved the Redesign
"Finding a property felt completely natural. I knew exactly where to look for!"
Usability test participant
THE OUTCOME
By restructuring how users interact with listings, we shortened the property discovery cycle and improved conversion at every stage of the funnel.
+31%
-42%
Time on task the users found relevant listings faster
20/20
Test participants approved the new experience
Want to work on your next UI/UX PROJECT?
I take on selected projects. If your product needs clarity, structure, or a complete rethink, let's talk!















