01
Empathise
02
Define
03
Ideate
04
Prototype
05
Testing
06
Final UI
07
Next Steps





Premium
Barber shop
The process began with empathizing with the project to gain a clear understanding of users' needs and goals.
This crucial first step provided deeper insights into the user experience, identifying key challenges and opportunities.
I collaborated with a barbershop owners and users to better understand the target audience.
I then initiated primary research by conducting:
Secondary Research
User Surveys
Competitor Analysis


Secondary Research
To gain a foundational understanding of current user behavior, habits, and industry gaps in barbershop appointment management, I conducted secondary research.
This included market trends, competitor analysis, and user behavior studies in grooming and service-based industries.
The barbershop industry is increasingly adopting digital solutions to improve customer experience, streamline operations, and enhance collaboration among staff. This case study explores the potential for developing a barbershop application composed of three distinct modules: Client, Admin (Shop Owner), and Barber (Collaborator).
The research focuses on understanding the feasibility, benefits, and challenges of such an application.
Secondary Research
Traditional barbershops face inefficiencies in managing appointments, coordinating staff schedules, and engaging with customers effectively.
Customers often experience long wait times and limited visibility into services or barber availability.
Barbers themselves need tools to manage their schedules and communicate with shop owners/admins.
A unified, three-module application can address these issues by providing tailored interfaces and functionality for each user group.
DEFINING RESEARCH GOALS
Understand and Identify users primary feeling/attitudes toward using a barbershop app
Measure the degree to which people need to use a barbershop app
Analyze existing solutions and competitors in the market.
Identify how users feel about existing barber hairshop booking methods(eg: whatsapp messages,
Evaluate barbershop owners perspectives
Identify key features and functionalities for the client, admin, and barber modules.
Identify existing apps or solutions that help users do this









